How Ecolab rebuilt retail intelligence on Databricks and Anthropic Claude
Summary
Ecolab rebuilt retail intelligence on Databricks and Anthropic Claude, converting 700-page FDA manuals into real-time answers for frontline staff using Foundation Model APIs and cutting compliance report compilation from two weeks to under two minutes. The solution, a native Databricks App with Lakebase Postgres and Unity Catalog, unifies nine siloed data sources and employs a multi-agent orchestration framework with Judge LLMs and MLflow tracing for personalized, continuously refined intelligence.
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