How Scottish Water Made Its Capital Investment Data Conversational With Databricks Genie
Summary
Scottish Water replaced fragmented, specialist-dependent reporting with Databricks Genie and governed data layers, letting teams query capital investment data in natural language and get trusted answers on demand. By surfacing this through Microsoft Teams via Copilot, the utility put governed insights directly into the tools business users already work in. Client.listTools() called but server does not advertise tools capability - returning empty list
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